Client Charter

You can only have two things in life, excuses or results. Excuses don’t count.
American Psychologist and writer.

Ten great reasons why you should call us before deciding on your accountant…

1. Unlimited Phone Support – You can call as much as you need without charge. It can be about anything – tax, business ideas, just someone to use as a sounding board or whatever, we don’t care. If you need help and we can provide it on the phone, it’s FREE.  Most accountants will charge you for this.
2. FREE Meetings – Whenever you wish to meet up, all meetings our offices are provided FREE of charge. You have the right to these whenever you feel the need. If a fee is payable this will be agreed with you in advance.
3. FREE Initial Tax Review – To identify all the tax planning opportunities you are not presently taking advantage of. This covers business structure, tax on trading profits, profit extraction, VAT, employee tax & NI savings, Capital Gains and Inheritance Tax.
4. Free TAXBUSTER Health Check – Free tax health check for all new clients worth £300 – absolutely free! Claim it upon becoming a client.
5. Work on Time – Accounts are guaranteed for completion within 30 days, assuming that we have been provided with all the records and information requested from you. Phone calls and e-mails returned with 24 hours max but usually sooner.
6. Fixed Fees – Quoted in advance of the work and related to the value of the work to be completed so that you know where you stand. However if you prefer to be charged on an hourly basis, we also offer this facility.
7. Tax and Business Tips – Relevant tax saving tips are regularly sent to you by E-mail.
8. A Free Annual Financial Physical Check-Up – Claim your check up whenever you want to review your wealth position, strategy for improvement and wealth protection.
9. 100% Risk Free Guarantee – See our Guarantee

Next Step:
Please contact us to arrange a FREE no obligation consultation on 020 8993 7771 or info@kumar.co.uk